Tier Points

Summary

The goal for FanaticsONE is to reward customers for interacting with Fanatics services across all proprietary platforms with tier-based statuses and associated benefits.

The driving force behind FanaticsONE is an underlying points system dubbed “Tier Points”. These points are non-redeemable, meaning the sole purpose of Tier Points is to support Loyalty Tiers and cannot be exchanged for additional benefits or monetary gain. Customers can receive Tier Points at the discretion of the caller –whether that be purchasing retail merchandise or placing bets, this API stands to maintain and supply critical information related to a customer’s Tier Points balance and their associated public-facing tier status.

Tiers Chart (Production)

Tier Name	ID	Minimum Tier Points Required	Notes
Member	6e91f32c-72a8-4a4d-b24b-757b10d446e0	0	customer must be registered with FanID
Member+	a9187104-01b3-4278-bf85-3ba2dba953dc	100
Gold	c4fa79b5-c9b4-47ba-b933-91aa8d10556f	2,500
Platinum	d1683d85-ef0d-480e-861b-d7e659d5b0c2	10,000
Black	b10ac910-1de0-4dcc-b752-d913e1bde70b	20,000	Invite-only tier. Customer must be approved via API request

Available Endpoints

Path	Notes
/v2/tier-points/add	Adding an amount of tier points to a customer or bulk set of customers' balances.
/v2/tier-points/void	Debiting an amount of tier points from a customer or bulk set of customers' balances. Usage of this endpoint is reserved only for undoing transactions and/or back-office maintenance. It is not intended for redeeming points for additional benefits/rewards.
/v2/tier-points/override	Apply a tier-override for a customer or bulk set of customers
/v2/tier-points/accounts	Update the account state for a customer or bulk set of customers. Currently this is used to process an approval / withdrawn approval for invite-only tiers.
/v2/tier-points/{{tenant_fanid}}/ledger	View the Tier Points transaction history for a customer.
/v2/loyalty/{{tenant_fanid}}/lookup	View the FanaticsONE customer profile snapshot for the given Tenant FanID. This contains their Tier Points balance details and current Loyalty Tier information.